Terms and Conditions for Purchase, Send and Deposit

Conditions for cryptoasset operations

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Last updated: October 23, 2026

1. Scope of the service

Bitsave facilitates purchase, receipt, deposit, and transfer transactions of digital assets through its platform and enabled technology and financial providers.

2. Purchase of digital assets

Users may acquire digital assets through the payment methods available in their jurisdiction, which may include bank cards, transfers, and payment processing providers.

The availability of each method will be subject to verification, commercial restrictions, and regulatory compliance.

3. Quotes

Before confirming a purchase, Bitsave will display the available information regarding the amount payable, the asset acquired, the applicable quote, and fees.

The final amount received may depend on the confirmed quote and the costs expressly disclosed.

4. Deposits

Users may receive digital assets through deposit addresses assigned or enabled by the platform.

The user is responsible for selecting the correct digital asset and blockchain network.

Deposits sent through incompatible networks or with incorrect data may be irrecoverable.

5. Blockchain confirmations

Deposits may require a specified number of network confirmations before being credited.

The crediting time will depend on the blockchain used, its congestion, the custody providers, and security validations.

6. Sending digital assets

Users may transfer digital assets to external addresses compatible with the enabled assets and networks.

Before confirming, they must verify the address, amount, selected network, and applicable costs.

7. Security and compliance

Bitsave may apply fraud prevention controls, enhanced authentication, blockchain monitoring, and identity verifications.

Transactions may be temporarily suspended when security or compliance reviews are necessary.

8. Refunds and irreversible transactions

Transactions confirmed on the blockchain are generally irreversible.

Refund requests related to purchases made through traditional payment methods will be evaluated in accordance with the nature of the transaction, the provider's conditions, and applicable regulations.

9. Service availability

Bitsave may perform maintenance, temporarily suspend networks, or limit transactions in the event of technical incidents, security risks, or regulatory restrictions.

BitsaveApp - Terms and Conditions for Purchase, Send and Deposit - Last updated: October 23, 2026